FAQs

What ages are your products suitable for?

Our collections are designed to cater to newborns, toddlers, and young children. Each product listing includes age recommendations to help guide your choices.

Can I modify or cancel my order after placing it?

If your order hasn’t been processed yet, we’ll do our best to accommodate changes or cancellations. Please contact us as soon as possible after placing your order.

How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number and link to follow your package's journey.

What is your return policy?

We accept returns on most unused and unwashed items within 14 days of delivery. Please visit our Returns page for full details and instructions.

Are your products safe for babies and young children?

Yes, safety is our top priority. We carefully choose products made from child-friendly materials and follow relevant safety standards.

What if I receive a damaged or incorrect item?

We’re so sorry if that happens. Please reach out to our support team with your order number and photos, and we’ll make it right as quickly as possible.